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WORK · AI + DATA · RESEARCHEARLY DEPLOYMENT

AI Research & Data Systems

Incoming research material arrives through a single intake, is normalised and deduplicated, and a classification agent proposes labels inside a defined scheme. The research team reviews every proposal before anything enters the record.

SYSTEM RECORDCS-03
INDUSTRY
Research · information operations
SYSTEMS
AI Agents · Workflow Automation
SCOPE
One intake stream, one classification scheme, one research team
OWNER
Head of research (client)
STAGE
Assess → Pilot → Engineer (current) → Operate
MEASUREMENT
Baseline agreed; measurement period not yet complete
Illustrative scene of two analysts cross-checking printed records against source pages on a laptop.
AI-generated illustration · not a photograph of the deployment
01

Operational Context

A research team receives a steady stream of material from several sources: documents, pages, exports and messages forwarded by colleagues. Each item has to be classified against the team’s own scheme before it can be used, cited or searched.

Classification is judgement work. Two researchers given the same item would not always label it the same way, and the scheme itself had grown by accretion, with categories that overlapped and others that were rarely used.

02

Problem

Incoming material was classified by hand, inconsistently, and the backlog grew faster than the team could review it. Material waiting to be classified was invisible to the rest of the team, so the same source was sometimes researched twice and sometimes not at all.

03

Business Consequence

Senior researchers spent their time on triage rather than analysis. Inconsistent labels made the record hard to trust, so people kept private copies and searched those instead. The backlog had no owner and no end date.

COST
Senior research hours spent on triage; duplicated research
RISK
Material missed or mislabelled; the record distrusted and bypassed
EVIDENCE
No record of who classified an item, when, or on what basis
04

Constraints

The scheme, the review and the record belong to the research team. The system was shaped around that.

AUTHORITY
The agent proposes labels. A researcher accepts, edits or rejects every one. Nothing enters the record unreviewed.
SCOPE
Classification only, within the agreed scheme. The agent does not summarise, draft or search outside it.
PROVENANCE
Every item keeps its source, its arrival time and the reason given for its label.
DATA
Material stays in the team’s own storage. Nothing is used to train anything.
ADOPTION
One review queue inside the tools the team already uses. No new application to log into.
05

Previous System

A shared inbox, a folder structure and a spreadsheet of labels maintained by whoever had time. The folders held the material, the spreadsheet held the classification, and neither knew about the other.

06 · 07

System Design & Architecture

The system is one path: intake, normalise, propose, review, record. AI is one bounded component that reads an item and proposes a label inside a scheme the team owns. It cannot write to the record.

Review-first by design: the queue is the product the researchers see. The agent’s job is to make each review short and well-founded, not to remove it.

Architecture: INTAKE · DATA, INTELLIGENCE · BOUNDED, PEOPLE · RECORD. Sequence: INTAKE (Email, upload, API; ONE PIPELINE · SOURCE KEPT), then DATA (Normalised · deduplicated; ONE SHAPE · CONTENT HASH), then AI AGENT (Label proposal; AGREED SCHEME · REASON · NO WRITE), then EVALUATION (Scored before release; TEAM’S PAST DECISIONS), then RESEARCHER (Accepts, edits or rejects; REVIEW QUEUE · OWNER), a human approval gate, then RECORD (Research record; VERSIONED · LOGGED), then DELIVERY (Search and downstream tools; READ ONLY · API).

ARCHITECTURE · CS-03
  1. INTAKE
    Email, upload, API
    ONE PIPELINE · SOURCE KEPT
  2. DATA
    Normalised · deduplicated
    ONE SHAPE · CONTENT HASH
  3. AI AGENT
    Label proposal
    AGREED SCHEME · REASON · NO WRITE
  4. EVALUATION
    Scored before release
    TEAM’S PAST DECISIONS
  5. RESEARCHER
    Accepts, edits or rejects
    REVIEW QUEUE · OWNER
  6. RECORD
    Research record
    VERSIONED · LOGGED
  7. DELIVERY
    Search and downstream tools
    READ ONLY · API
08

Human Responsibility

The head of research owns the system and the scheme. Every label in the record was accepted by a researcher, every acceptance and edit is logged, and the agent can be paused from the queue.

Who owns each decision, and what the system may do
DECISIONWHOSYSTEM MAY
Classify an itemRESEARCHER ON REVIEWPropose a label with a confidence and the reason for it
Change the classification schemeHEAD OF RESEARCHNothing. Scheme changes are made by people and re-evaluated before release.
Pause or resume the agentHEAD OF RESEARCHNothing. The pause is a human control.
Use material outside the teamHEAD OF RESEARCHNothing without written agreement
09

Engineering

Intake is a single pipeline: material arrives by email, upload or API, is normalised to one record shape, hashed and deduplicated, and stored with its source. The agent runs on each new item against the agreed scheme and writes a proposal with a confidence and a short reason. Proposals land in a review queue; accepted labels go to the record, and every decision is logged with who made it. Before each release the agent is scored against an evaluation set built from the team’s own past decisions.

ASSESS
Intake mapped, scheme consolidated with the team, evaluation set assembled from past classifications, baseline defined
PILOT BUILD
Intake pipeline, record, agent, review queue, audit log, evaluation harness
EARLY DEPLOYMENT
In daily use; hardening and the measurement period in progress
10

Reliability

Designed so that a wrong proposal costs a review, never a bad record.

EVALUATION
Scored against the team’s past decisions before every release; a drop blocks the release
CONFIDENCE
Low-confidence proposals are routed to review without a suggested label
QUEUE
If the agent is unavailable, items wait in the queue for manual classification; nothing is dropped
DEDUPE
Content hash and source match before an item is created; near-duplicates are linked, not merged
PAUSE
The head of research can pause the agent; the queue and record continue
11

Measurement

A baseline was agreed before deployment. Figures will be published against it when the measurement period closes; nothing is reported before then.

PRIMARY
Time from arrival to classified record
SECONDARY
Researcher hours on triage; backlog age
QUALITY
Proportion of proposals accepted without edit; agreement with the evaluation set
BASELINE
The team’s records for the months before deployment
12

Results

The system is in early deployment and its measurement period is not yet complete. Figures will be published here against the agreed baseline when it closes. Until then, only what is true by construction is reported.

  • PRIMARY OUTCOME
    Measurement in progress
    Reported against the agreed baseline when the period closes.
  • BY CONSTRUCTION
    Nothing enters the record unreviewed
    Every label has a proposer, a reviewer and a logged reason.
  • BY CONSTRUCTION
    The backlog is visible
    Waiting items sit in one queue with an age, instead of in folders.
Stacx24 does not publish percentages or ROI figures that have not been measured against an agreed baseline.
13

Current Status

EARLY DEPLOYMENTSTATUS AS OF NOV 2026

In daily use by the research team. Hardening continues: evaluation coverage is being widened and the scheme reviewed with the team. Results will be reviewed with the client when the measurement period closes.

PRODUCTION
Running in the client’s operation, measured, supported.
PILOT
One bounded system, live, with a baseline and an agreed measurement period.
EARLY DEPLOYMENT
In use, still being hardened; measurement period not yet complete.
TECHNICAL DEMONSTRATION
Built to prove an approach. Not operating a real workload.
CONFIDENTIAL CLIENT
Operating; client and figures withheld at their request.
FOUNDER-LED PRIOR WORK
Delivered by Stacx24 founders before the company; shown for method, not as company track record.
14

Technologies

Listed by layer. The system is the product; these are its components.

INTAKE
  • Email ingestion
  • Upload
  • API
  • Normalisation
DATA
  • Document store
  • Content hashing
  • Source metadata
  • Versioned record
INTELLIGENCE
  • Classification agent
  • Agreed scheme
  • Confidence routing
  • Evaluation set
PEOPLE
  • Review queue
  • Pause control
  • Audit log
DELIVERY
  • Search index
  • Read-only API
  • Exports
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